# Complaints In addition to reviewing rider gives to a driver affecting the driver's overall rating there is an option for both driver and rider to make a complaint so operators would have to review and take necessary actions. Under the trip history page, there is an option to submit complaints. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://flutter-docs.taxi.ridy.io/usage/complaints.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.