> For the complete documentation index, see [llms.txt](https://flutter-docs.taxi.ridy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://flutter-docs.taxi.ridy.io/usage/complaints.md).

# Complaints

In addition to reviewing rider gives to a driver affecting the driver's overall rating there is an option for both driver and rider to make a complaint so operators would have to review and take necessary actions. Under the trip history page, there is an option to submit complaints.